Exchange, Return and Refund Policy
Thank you for choosing our store. To ensure you have a great shopping experience, we offer a flexible and clear exchange and return policy. Please read the details carefully:
First: Replacement Policy
- You can request a product exchange within 7 days of receiving it.
- The product must be in its original condition and unused.
- It must be in its original packaging with all the included accessories.
- The customer is responsible for shipping fees unless the error is from the store (such as shipping the wrong product).
Second: Return Policy
- You can request a return of the product within 7 days of the date of receipt.
- The product can be returned through customer service by calling 0509594269 or via WhatsApp to complete the return process.
- The store will bear the shipping costs if the product does not work.
Non-refundable categories:
- Products damaged due to misuse.
- Products that have been modified or installed.
Third: Financial recovery:
- The amount will be transferred within 7 business days of sending the bank account number to 0509594269 via SMS or to WhatsApp After the returned shipment is handed over to the shipping company.
- If the transfer is not completed within the specified period, please contact us on 0509594269 .
For inquiries:
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If you have any questions or comments, please contact us via:
Phone: 0509594269
Email: [email protected]
We aim to serve you with the highest level of quality and transparency. Thank you for shopping with us!